All items are authentic and sourced from US/FR/CA and UK through qualified distributors and manufacturers. Items are shipped in perfect condition and brand new. Once the items are dispatched, we will not be responsible for any damage to the item in transit including any delays.
You may cancel your order before 4PM on the day of order
Once your order is dispatched, you are responsible to accept this order
Failure to accept 3 orders will blacklist you from future orders
WHAT CAN BE RETURNED:
Dead on Arrival (DOA) devices within 24hrs (if not misused or abused by customer, including reading instructions provided). Device and original packaging must be included.
Defective Tanks (DOA)
WHAT CAN NOT BE RETURNED:
Batteries (unless rusted or damaged before use)
All return notices to be within 24hrs.
All warranties are provided by the manufacturer and not Vapegasim or VG Gulf
Return items to be in original packaging and NOT used beyond 24hrs or said period of unboxing by user
To return a product defective as per the above terms, please email for instructions to include
- A picture of the defective item
- Your order number
- Must be within 24hrs of original receipt.
Valid returns are either issued a store credit or refund.